When will they learn? Power outages affect people, certainly, but the utilities can only count the number of customers -- that is, homes, businesses and government facilities -- that lose power, not the number of people. To conflate the number of customers with the number of people is misleading.
Consider: One household is one customer, but there are typically several people in each household. Similarly, one retail store equals one customer, but there could well be several hundred employees and customers affected.
So the number of customers losing power this week because of the winter storm is nearly one million, but the total number of people affected would be millions more.
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